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A Happy Zappos Customer Says:

"To Whom it may concern... once again thanks for the super service. The lady told me Friday that the exchange could not be sent out until Monday morning because they didn’t ship on the weekends. She said I would get the exchange shoes Tuesday MORNING. Well, guess what... here it is 4:45 Monday afternoon and I am wearing the new pair of shoes. Now I call that service. Thank you so very much... "

Geri, Nov 2, 2007

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