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A Happy Zappos Customer Says:

"I was diagnosed with plantar fasciitis. After research, I choose to try the New Balance WW811 shoe. As a city dweller, I do a lot of walking as well as a lot of walking with my job. These shoes made a difference from day one and since that time, I have never had a problem with my feet. I've ordered them in black & white and always make sure I have an extra pair on hand! Since finding your website, I have experienced the most prompt and professional response to each and every order I make. I've recommended your site to everyone I know. My sons also use your site when ordering sneakers since you have the most selection and they are quite choosy. I also experienced a prompt resolution when we had to exchange the size on a sneaker I had ordered for my son. Keep up the excellent job. Thank you!! "

Janet S., Feb 13, 2009

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