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A Happy Zappos Customer Says:

"Thank you very much for resolving the situation. Though, I never expected the customer service that I received from your company. This was the first purchase I ever made with your company and was pleasantly suprised by the customer service, politeness, common sense, and quick response that I received. Sadly enough, many companies have spited themselves by getting away from these simple, yet great qualities. Though in these hard economic times, even the "Big Boys" are realizing their mistakes and going back to the basics of human contact and common sense and seeing that this works in everyone's advantage! Happy holidays and I will definitely be shopping on your site more often and spreading the word! "

Monica W., Dec 16, 2008

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