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A Happy Zappos Customer Says:

"Hi, I recently ordered a dress off your web site and want to thank you for the excellent service I received. I am from Canada and that particular brand doesn't ship to Canadian addresses, but my husband happened to be in Portland, Oregon for a two-day conference. I called one of your customer service agents to inquire about shipping to the hotel and was told it wouldn't be a problem. I was skeptical it would arrive on time and was prepared to pay the hotel the shipping cost to send it to me in Canada. I need not have worried - the dress arrived first thing the very next morning (less than 24 hours after I ordered!) and my husband was able to bring it with him. I was also impressed that you ship free of charge. Thank you very much. I will certainly check out your Canadian site and tell others of my great experience. "

Kelly K., Jun 24, 2009

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