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A Happy Zappos Customer Says:

"Dear Zappos, I have helped many co-workers become Zappos shoppers. You all have the very best customer service in the biz. I have been in customer service for over 20 years and I know good from bad. I spoke with one of your agents tonight and was so impressed with her knowledge, helpfulness, and cheery attitude! Fabulous job. And good for Zappos on hiring the best of the best! Thank you so much! "

Dixie M., May 4, 2009

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