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A Happy Zappos Customer Says:

"Hello, brief thank you note to Zappos. I placed an order for two pairs of very cute shoes on Monday and I received them the next day. First of all, thank you for the shoes... very cute. Secondly thank you for lightning speed complimentary shipping and for the up to date communication on my order. The CS reps I have dealt with in the past have always been very helpful and pleasant, especially where RETURNS are concerned. Zappos, you're obviously doing something RIGHT. Thank you, Annie M."

Annie M., Jul 11, 2009

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