"Hi, my name is . I ordered one pair of new balance shoes online on April 30, 2008 at 6:37 pm mountain time. I woke up to the UPS man this morning delivering a package from you containing the exact order I placed no more than 14 hours previous online. I WAS BAFFLED! HOW DID YOU DO THAT?!!!! I was so mind blown I started wondering if you somehow after receiving my order went back in time and shipped them? However you did it thank you! I am extremely impressed to say the least and will now only shop at Zappos for my shoe purchases. That was truly amazing service, once again thank you and keep up the amazing work. Sincerely, "
Donald P, May 4, 2008
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