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A Happy Zappos Customer Says:

"I just placed an order (regular delivery) this morning for a pair of snow boots for my 88 yr old mother. We are in the Chicago area and have tons of snow. She hasn't had snow boots for yrs., doesn't really get out very far in the snow, so saw no reason. However, this yr. we are having a “real” winter and she finally agreed she possibly could use boots. All the stores are of course sold out, so I was very happy to find something that I think she will like and wear on Zappos. Now I just received a notice from you that you will be speeding up the delivery. THANK YOU so much. I want my mom to have these boots as soon as possible. Snow is predicted about every other day here. Just wanted you to know I really appreciate your attempt to get this order to her as soon as possible. Again, I thank you. "

Denise R., Jan 12, 2009

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