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A Happy Zappos Customer Says:

"Your customer service is commendable. I have NEVER been treated so royally. I expected to pay for shipping when my order didn't fit because of my misjudgment but you have an online return shipping label for me to print and you sent a replacement order by air at no cost to me. UNBELIEVABLE! Thank You so very much. I will be back and I will be recommending you to my family and friends. "

Karen L, Aug 21, 2006

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