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A Happy Zappos Customer Says:

"I'm telling you guys...I've lived a long life, been around. I have to say, your customer service is unsurpassed, unparallel. Your quick response to my inquiries amazed me. There may have been some challenges with available stock but, you guys answered above and beyond! To actually make the effort to locate what I needed? I'm duly impressed. Also, I wrote in response to my first order, which was at Christmas. At that time, my order was personally and exceptionally handled. I had my item well before some of the more "elite" outlets could answer their phones. I always try to let people know I appreciate what they do for me. I don't really make as much effort as I should, to write special and all. I couldn't let this pass. Seriously! I had heard good things but hadn't shopped you yet. Now, I do have bragging rights and I use them! I'm looking forward to my new shopping status. Love your expanding lines. Keep up the GREAT work! THANK YOU. Sincerely, "

Jeanne P, Feb 15, 2009

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