"Thank You! I really can't believe that Zappos is for real. We've had nothing but outstanding service, price, delivery (fast & free), response, and appreciation from your company. The handwritten thank you card from our last order (a pair of Keens for our son) was over the top. PLEASE keep doing what you're doing! We will forever think of Zappos first when it comes to our future shoe purchases. Thanks again for going above and beyond in everything you do. "
Andy, Cheryl, and Thomas, Oct 28, 2008
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