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A Happy Zappos Customer Says:

"Thank you Zappos and team! I waited til the last minute to order my shoes that I needed for a wedding in less than a week. I do a lot of online shopping, so no doubt I would be ordering my shoes online. I didn't see anything I wanted the first time I went to Zappos. So, I checked different sites, saw a couple of shoes that I liked, but I needed my shoes in a matter of days. Other sites had express shipping, but it was wayyyy too expensive. So, something told me to try Zappos again to see if they had anything I liked, plus they always have free shipping and just about every time I have ordered, they have upgraded my shipping to overnight, FOR FREE! So I filtered out the different shoes, and wow, I found the Promiscuous Beautiful shoe (for shoes are dear to my heart). I went ahead and ordered, and of course, they upgraded me to next day for free. WOW! That's not the kicker though. I received my shoes, and they fit, but, they just fit. Personally, I don't like my heel to touch the back, I like to have a little room in the back. I called on Saturday, told the guy I needed my shoes by that Thursday. Don’t you know he said Zappos takes a leap of faith and exchanges without having the first shoe back. I was so impressed. So, my shoes will be here today and I am so grateful for these shoes, and Beautiful has the 4 inches I love and are no doubt, comfortable. Thanks Zappos.com. Please look on my order and again tell the guy thanks that handled my order. Thanks and God bless."

Katesha S., Sep 21, 2008

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