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A Happy Zappos Customer Says:

"Yesterday I ordered a pair of shoes and opted for the free shipping which said would take 3-5 days. Later that night I received an email saying I was upgraded to overnight delivery at no added cost to me. And today the shoes arrived. Less than 20 hours from placing the order to having them in my hands. How do you guys do it? Way to go. You can be sure I will be telling everyone I know how dependable and FAST Zappos.com is. Thank you. "

Tony, Feb 4, 2009

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