"I don't know how you guys (and girls) can get any better than you already are! Your service is excellent, and it’s the best online service available. I received a shoe catalog in the mail this week and saw a pair of one of my favorite shoe designers, Stuart Weitzman, sport boots. Without thinking, I got online to order them. At check-out I realized their online security wasn't adequate, so I didn't finalize my order. As they were 'new' shoes for fall I didn't think Zappos would have them yet. I should have known! Zappos not only had them, but I saved $30.00 and a longer wait to get them, and you provide a strong security web site. Having been a recent victim of Identity Theft, I can't stress enough how important this is for someone like me. I had sworn I'd never order anything online again. You are wonderful! Thank you, thank you."
Jeanie P., Aug 8, 2008
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