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A Happy Zappos Customer Says:

"Awesome customer service. I didn't order the half size smaller and realized it before the shoes shipped. I was immediately helped and was so happy, then realized I went too small!!! I called back and again I was immediately helped and after a good laugh got the correct shoes shipped! I was very, very happy!!! I am sure Zappos people thought I had lost my mind but they were very supportive and had me laughing about my errors! Best customer support I have ever had!!! And I buy a lot online."

Sandra K, Sep 16, 2008

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