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A Happy Zappos Customer Says:

"I normally don't respond to these things but I just wanted to compliment your site. This is my first buy on site and I would not have even considered it if you didn't have the return policy. I bought a pair of boots and between all the info you guys provide and the comments, I was able to make a more informed decision then if I had been in a store. I really believe that. When I went to work to tell everyone what I bought I commented on this great online store and another co-worker piped up and asked if it was Zappos. So you are making a name for your self so I just thought to pass it along. Thanks for making my decision easy! "

Rachel J., Mar 18, 2006

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