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A Happy Zappos Customer Says:

"I just wanted to write and thank the customer service department and order verification department. I was having a problem with my credit card company's fraud department (they declined a charge from Zappos) and the customer service reps at Zappos were very friendly and helpful, even though the problem was with my credit card and not Zappos. I work in Human Resources and know how hard it is to find good employees. It is rare anymore to find a company with employees who so obviously care about what they do. Thanks! "

Jessica K., Jul 31, 2007

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