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A Happy Zappos Customer Says:

"As usual, Zappos' customer service really comes through! I got my shoes on a Monday and noticed one shoe was defective (stain on leather). I called up around 7p.m. Eastern Time and they told me they could gladly replace them, but delivery already came for the day, so the earliest I'd get it was Wednesday. I checked the tracking number on Tuesday and they were already delivered to my house!!! EXCELLENT service from Zappos. "

Jason C, Dec 10, 2007

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