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A Happy Zappos Customer Says:

"I just wanted to let you know how impressed I am by Zappos.com. I was looking for the Asics Landreth, and it so happens you don't carry it. Darn! But...your online customer service agent was spectacular!!! He knew I was looking for THAT shoe, so instead of trying to sell me on something Zappos carried that might be similar, he offered to help me find the shoe elsewhere and place my order for me if I wanted him to. THAT is what I consider AWESOME CUSTOMER SERVICE!!!!! I will definitely be buying through Zappos.com for my other needs on the things you do carry. Thanks for giving the consumer hope that people really do still care about providing great customer service! "

Melissa, Nov 23, 2007

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