"Hello, I just want to say how unbelievable your customer service was. I am getting married on June 26th and I could not find the shoes that I wanted. I called and your customer service representative was so kind and understanding! She searched high and low for a shoe in my size and the color I needed for my wedding in a shoe that I feel in love with. She even went a step further and upgraded me to overnight shipping at no charge! Can I just say that I will not order another shoe from anywhere else! I am telling everyone about your remarkable service. Kudos to you and your team, keep up the good work! I work at a 5 star and 5 diamond resort in Newport Coast, CA and I am very particular about customer service and your service WOWed me. Thanks again Zappos! Gabriella C."
Gabriella C., Apr 23, 2009
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