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A Happy Zappos Customer Says:

"I received my new boots today and I love them. They fit perfectly and the quality is good. But, I am most impressed with the service I received. First, I placed my order on Wed...I immediately received an e-mail confirming my purchase. Next, I received an e-mail that my shoes had been shipped. Then, I received an e-mail with my tracking number and before I could even check on their progress, they arrived!! Also, my shipping was upgraded at no cost to me. I will continue to do business with Zappos and I will tell my friends. Oh, the best part was that I wear a wide and I had 30 pages of wide shoes from which to choose. This would never happen in a store. Thank you so much for being there. Sincerely, "

Dorlene R., Dec 13, 2008

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