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A Happy Zappos Customer Says:

"Zappos, Hats off to you for the outstanding customer service you provide. I have recommended you to ALL my friends! The only thing missing from Zappos is the classic shoe for the 11WW size. I've looked and looked for the basic black patent pump and you never have it. Please consider carrying more of the basics - I'm a business woman who wears suits every day. In need some trendy indeed, but I also need the classics. I know I'm not alone - others I know share this need."

, Feb 20, 2007

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