"WOW! I ordered this scarf late evening on Tuesday and came home from work on Wednesday and the box was here!!! Amazing service. I have always been a person who believes in giving the best service to all I come in contact with and rarely get it from the retail world, but I gotta say, Zappos beats ALL retail hands down, and free shipping both ways to boot!? This was only my third or fourth time I have ordered from you, but I will definitely check Zappos.com before I shop anywhere else from now on. I ordered a shirt from another site 8 days ago, (you were out of stock) and still don't have it...enough said. Again, I am amazed and can't thank you enough for caring about customer service as much as I do. Kudos to all your staff. Sincerely, "
Kathi G., Sep 19, 2008
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