"I have been a loyal Zappos fan for quite some time. I tell people the story of ordering from you a few years ago before a vacation and keeping my fingers crossed that the sandals would arrive before we left. I still can't figure out how you got them to me so fast. I swear I ordered them late in the evening and they were there the next day! Amazing! We are definitely fans. Thanks for your great customer service. We recently watched an episode of The Celebrity Apprentice where your customer service ideals were stressed. You really do live up to your goals and claims. Thanks. "
Antonella P., Mar 21, 2009
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