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A Happy Zappos Customer Says:

"WOW! I am thoroughly impressed and now officially a loyal Zappos customer after only my first order! I ordered my Keen Boston II shoes from your website after searching literally a dozen or more sites all of which didn't have the color and size I wanted. The order was placed at 6PM last night and I received the shoes much to my surprise at 3PM today, 21 HOURS LATER!!! I thought that there must be some mistake! This is what I deem truly amazing customer service. Thanks from a happy customer with new shoes. "

Ken F., Mar 28, 2008

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