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A Happy Zappos Customer Says:

"Last summer my girlfriend and I saw Crocs for the first time and laughed and commented on how funny they were and how we would never wear something like that. Later that summer we went to Maine on a kayaking trip and a friend of ours, a retired college professor was wearing a pair and commented on how comfortable they were and how he would never wear anything else. We also met others with the same attitude so we decided to try them ourselves. We were both giggling like a couple of kids when we put these on and went for a walk, how comfortable!! How wonderful and also, we ordered them at six p.m. and had them before lunch the next day. Incredible!!!! Keep up the good work Zappos, this is what customer service has been missing all these years, you should also sell your customer satisfaction business plan, lots of companies could learn a thing or two from you. Thanks ever so much. "

, Mar 26, 2007

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