"Dear Zappos: I want to thank you for your help with trying to get some comfortable shoes following a foot/ankle injury. I have bought several pairs from you and am having trouble with sizing in some brands (Earth in particular). I have placed another order in hopes of finding several pairs (need summer shoes, sneakers, and reg casual shoes). I really appreciate not only your quick shipping, but the quick and efficient way you handle returns. I have been a customer of yours since 2004 (I believe) and have raved about your service to anyone who will listen. We do not have a store in this area who sells Earth and even though I have returned several pairs to you, I am hopeful that I will find what I need. I just want to thank you. You truly are the best! I appreciate your service more than I can say. Sincerely, "
Deb, Mar 24, 2008
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