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A Happy Zappos Customer Says:

"Dear Zappos: I would like to especially thank you for your expertise in assisting customers, quick deliveries and returns to credit cards, and gifted shipping fees. I have spent the last several weeks working your staff pretty hard with multiple inquiries and multiple orders. I suffer a life of pain and in the afternoons, although I have not been an ideal customer, your staff has remained polite throughout the whole ordeal. I must say they all seemed equally trained and confident for whatever task I put upon them. I obviously have problem feet because of the amount of shoes I had to sort through to find the perfect ones for me. I could never have endured this experience in person at your outlet or other shoe stores, nor could have the staff! With the shoes (100) delivered to my home, I was able to carefully select the keepers and return the ones that didn't work for my feet or wardrobe requirements. Because of Zappos, I am proud to say that I have now completed the process of selecting my new spring/summer collection of 25 new shoes. The total cost was just short of $4500. Because I wanted to return your gifted service, I wrote positive website critiques for each shoe I kept, and some for those I did not keep. I live in St. George, Utah. If you search skew numbers, you'll recognize my reviews by my city and state. I am a writer, so hopefully the commentaries were well written, although my spelling isn't the best. Here is a list of my new collection: 4 Marc by Marc Jacobs Goat(2 Army, 2 Ivory)673353 2 Marc by Marc Jacobs Cotton (blk, white) 7297163 1 Apepazza Elba Taupe 7300512 2 Onex Image (black, cork) 7313927 3 DKNY Saratoga (Blk, Tobacco, Bisc) 7315093 3 Faryl Robin Coy (Cherry, Panna, Navy) 7299523 1 Dansko Naomi (Earth Napa) 7294256 1 Dansko Mirabella (Black) 7294249 1 Cordani Grace (Black Peltro Burma) 7220843 1 Two Lips Hera (Natural) skew? 3 Soho Lab (Blk, Brown, Tan) 7320916 1 BCBG Max Azria Idaho Osyter/Toffee 7240152 1 Tyler Wedgie (Black) 7310396 1 J Lo Darby 7204892 . . . . . . . . . . . . . . . . . . . . . . I'll see you in the fall! Thanks again, "

Beryl S., Apr 19, 2007

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