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A Happy Zappos Customer Says:

"Recently I went to the shoe store around the corner from me to buy two pairs of shoes for myself. Even though I am a fairly regular customer there, I was treated EXTREMELY rudely by one of the sales people. I left without making a purchase, needless to say. When I needed shoes for my son, even though the near-by store carries them, I refused to give them more business. In far less time than it takes me to ride down the elevator and walk half a block to the store, I ordered a pair of PF Flyers for my son. They came fast!. Tonight I ordered these Converse All-Stars for him. I appreciate your service and speed. (Nor did I have to worry about anyone being rude to me!) Thanks, "

Nancy B., Nov 28, 2006

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