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A Happy Zappos Customer Says:

"I really have to tell you guys how awesome you are. As a previous customer service rep, I know what a great job you guys do. I literally tell everyone to give Zappos.com a try. You won't go anywhere else. Just a quick story. This week I was shopping with my 12 year old son in a local store. My son wears a size 17 men's shoe. Yes, he is a big kid at 6'4" and 250 pounds. Any way, there was a gentleman looking for size 14 or 15 shoe and the store had the attitude that no one handled shoes that big. Well, you can be sure I filled this man in on Zappos. I'm really considering getting cards made up to help promote Zappos. Keep up the great work. Life long customer… Thanks - "

Donna M., Jun 25, 2009

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