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A Happy Zappos Customer Says:

"To the Zappos Team: Many times we appreciate good service but fail to compliment it. I am writing this to say that, in a world where many things are changing, and uncertain, and many services have been cut back, Zappos is still efficient, has a great shoe selection, service next to none, and always courteous people on the phone. Thank you for always sending me the right shoes, (overnight!), graciously accepting returns with no hassle, and for providing an obviously fun and positive workplace. It comes across over the phone and is why I'm a long time Zappos customer! Great job! Sincerely, "

Sharon M., Jul 11, 2009

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