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A Happy Zappos Customer Says:

"I just wanted to let you know how impressed I am with your customer service! You truly are a company that practices what you preach! I placed my order on 01/16/2007. Later that day I received an e-mail about the train de-railing in your area and that my shipment might be delayed. I was impressed that you would take the time to give your customers this information. To my surprise, today (01/17/2006), my package arrived! Thank you for the great product and more importantly, the EXCELLENT customer service! Sincerely, "

Cammee B., Jan 22, 2007

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