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"Hello, I just wanted to thank-you for such a great experience with Zappos. I had ordered my daughter Ugg boots for Christmas (12/3) from another dealer. Well, to make a long story short. We never got them! I paid in full and got the biggest run around of a lifetime. I ordered from you and got them at my door in a few days. Now I have a daughter who is soo thrilled. Just wanted to give you a positive feedback. In life we hear too many negatives. Me and my now happy daughter Thank-You! "
Susan, Feb 5, 2007
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