"I have already told several of my friends about you. I can't go to any store in my city and buy a pair of shoes that are my size. They just don't carry my size. I have been ordering shoes from catalogues and on line for several years. When I ordered from Zappos, I sent my order and sat back to wait. Two days later I went to the grocery store and, when I came home, there were my shoes! I was ecstatic! This was the fastest, efficient, cost effective order I have ever made. Don't change your service philosophy. I am one happy customer. "
Karen, Aug 15, 2007
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