"I just wanted to tell you guys that you have hands down the most helpful and friendly customer service people working on the 1-800 line. Everytime I call (which is a lot) they are incredibly nice and always solve whatever I need addressed. Not only are they nice, but they always sound like they are in a good mood which makes it an even more pleasant experience. This is one of the reasons I love ordering from Zappos so much. I work as a waitress, and I am allowed to wear whatever shoes I want at work. All of my shoes come from Zappos practically, and customers are always asking me about them. I probably refer between 1 to 3 people a night to your website, writing down the www address and going on and on about the free shipping, selection, etc. I just wanted to tell you how much I love Zappos. That's all. Thanks! "
Adriane R., Mar 18, 2006
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