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A Happy Zappos Customer Says:

"Hello, I'm not sure where I'm supposed to send my testimonial so I'm writing it in here. I have to say, I can't believe with the holiday season approaching that my boots came to me this fast! I ordered my Uggs last night around 8p.m. and wasn't expecting them until Wednesday. They arrived at my door today at 12:45! I can't even believe they came this fast! Customer service reps are always so nice, so helpful and so caring. They credited my account for my shoes before even receiving them during the return process and applied the credit to my next purchase. I can't believe this fast service…even when you choose two-day shipping with other online stores they can take forever to arrive. I will seriously be recommending this company to everyone I know. How exciting! Thank you! "

Kristin G., Dec 13, 2007

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