"Thank you...my advice is DO NOT change anything. You guys already have it right!!! I am a 70 year old senior and know nothing about computers and you guys make it simple for folks like me. I tell everybody they need to shop "with my Kids at Zappos." You guys really are a working, caring team, each and every one of you. And I do thank you for sending the group of "medium hobo" list. Thank you, thank you so much. I am saving my nickels to purchase a black...But not to worry hon' if you want something bad enough, you just save for it. I was taught that all my life...so don't give up on me okay. All you employees at Zappos stay just like you are as caring folks. Have wonderful holidays and a blessed New Year. Thank you for all you've done for me. Hugs and prayers. "
Jana A, Dec 23, 2008
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