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A Happy Zappos Customer Says:

"I just want to let you guys know how awesome I think your company is! I have heard about you and even seen recent interviews on TV with the CEO, but have never ordered anything until this year for Christmas. I was already impressed having heard the way the company operates and the fact that the "big shot" is not a big shot at all, but what sounds like a really humble, great guy to work for! After ordering, and seeing what GREAT service you offer, not to mention free shipping (which is pretty much unheard of), I have been telling everyone about you and how wonderful you are… even the guy at the UPS store when I needed to return boots that didn't fit exactly right! I keep telling people that if your operations were near here (Pittsburgh), I'd want to work there!!! Thanks for the amazing service and hope you all have a wonderful, blessed Christmas! "

Amy S., Dec 3, 2008

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