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A Happy Zappos Customer Says:

"Dear Customer Loyalty Team, you are amazing and I am telling everyone about what top notch customer service you have!! So impressive. I ordered shoes on Saturday, realized a mistake in the color selection, called on Sunday and on Monday, Martin Luther King day, a holiday, I received my boots in the correct color!! I don't know how you did it, but I am thrilled with my new Uggs, Brooks, so warm and toasty.Thank you, you are doing a great job!! "

Dorothy, Feb 13, 2009

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