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A Happy Zappos Customer Says:

"Dear Zappos: I wasn't sure if anyone would actually read the compliments. Now that i know you do, please allow me to elaborate. (And you can use me as a testimonial.) Several years ago I was looking for comfortable, yet somewhat stylish shoes to wear to Europe. I searched the malls, the web and specialty shoe stores. I finally found Nike Air at Nordstrom's but they had limited styles and sizes. I then went back to the web and found Zappos. I ordered and returned several pairs before finding two that were perfect. Your customer service, ease of doing business and promptness sets you apart from other web sites. Zappos and other on-line shoe stores aren't even in the same galaxy. No one competes with you. Sincerely, "

Patricia C., Apr 11, 2007

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