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A Happy Zappos Customer Says:

"I am a first time customer, and I couldn't be happier with your service. I heard about your site from a friend, who has utilized Zappos.com for awhile now. I received a free shipping upgrade, and received my shoes the day after I ordered them. The shoes looked and felt like your site's description. People have been asking me where I bought them-- I tell them I purchased them from your site and recommend they check it out if they need to get new shoes. In fact, I attended an art opening last night, and randomly overheard someone talking positively about your site. I just wanted to let you know that you’re doing something right... this is one of the best internet shopping experiences I’ve had to date. Thanks, "

Carly D., May 11, 2008

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