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A Happy Zappos Customer Says:

"Okay...you all are TOO, TOO much! I received confirmation of my return today. So, let's recap. I returned product to another mail order company about April 3rd. April 11th they sent my new products out...after charging me additional shipping (keep in mind I ordered in the first place because shipping was free, though I had to pay return shipping)....and the products from them arrived on April 18th. Total time: over two weeks, and I still have not heard back on the SECOND return shipment, sent the same day I returned these shoes to you...of course, I had to pay to return to them. Next story? Ordered from you on the 17th, they arrived on the 18th, i returned one of the pairs on the 18th, you got it and acknowledged it on the 20th. WHO DO YOU THINK I'LL BE SHOPPING WITH AGAIN AND RECOMMENDING TO MY FRIENDS?! (hint...not them) Have a GREAT weekend! Andriana F. "

Adriana F., Apr 20, 2007

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