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A Happy Zappos Customer Says:

"Hi there! I am just writing because my Customer Service Experience has been so AMAZING that I needed to document it. I am usually any company's nightmare client, with Zappos the process has been smooth, easy and great...The best part is that when I call, it has not been two good CS Reps and one bad one or anything like that. Every single Cust Serv Rep that I have talked to has been incredibly cool and HELPFUL. My biggest regret is not finding the shoe I wanted so I could buy it and financially support such a great company!!! "

, Jul 17, 2006

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