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A Happy Zappos Customer Says:

"I can't tell you how thrilled I am with your company from top to bottom! The people were extremely helpful, including calling Propet while I held, to answer a question about the shoes I was looking to purchase. I placed my order and they said I would receive my shoes in 24 hours. I just laughed! We live in a remote area of Central Oregon and shipping anything is always two days later than they say. I was shocked when the shoes actually arrived in 24 hours!! I was also tickled to find my size width on your site. The shoes fit perfect with my orthotics in place of the insoles. The width is perfect. All of your people are upbeat and seem to actually enjoy working for your company. You can tell if customer service people are being fake happy or real happy and yours are really happy with their jobs. I will order all of my shoes from your site from here forward and I will check out other merchandise as well, now that I have found you. I found your site from a search for wide womens shoes on the internet. Sincerely, *PS: I love that you include shipping overnight both ways!!! I hate having a bunch of extra charges lumped on top of the price shown. Thanks so much for caring about your customers.*"

Jeanne H., Feb 20, 2008

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