"Good afternoon, I just had to take a moment to write and express how impressed I am with Zappos. I was so happy to find the shoes I went to buy at a retail store on your site. The department store was sold out and sure enough, you had exactly what I was looking for. On top of the selection, you upgraded my shipping for free. The icing on the cake is that I ordered these shoes on a July 4th, a Saturday holiday, and amazingly enough they showed up Monday morning on my door step. Simply outstanding. Selection and service like no other! Big thank you, "
Craig C., Jul 13, 2009
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