"I recently ordered shoes from you and they were not the best fit. I called to sort out the exchange. Being a regular online shopper, I was kind of expecting that half hearted assistance I am so used to with other stores. I have been very impressed with every aspect of Zappos.com and will certainly be a regular from now on. The website is easy to navigate, the customer service guy was top notch, and I also love the greeting on the phone line. I am so sick of hearing, "Please listen to all menu prompts as some have recently changed" from other places. I'm hooked on Zappos. I will be around for awhile."
Rachael D., May 1, 2008
Play Product Smackdown
Compare Products and Vote Now!
© 1999-2009 - Zappos.com, Inc., 2280 Corporate Circle, Henderson, NV 89074
Contact Us At 1.800.927.7671 For Assistance 24 Hours A Day 7 Days A Week
Zappos.com - Powered by Service
