"Hello Zappos Customer Service Representative: Thank you for your assistance. I have received the confirmation that you received both pairs of shoes. The return confirmation was detailed in two different emails. I was afraid you only received one pair, but thanks to Zappos exceptional customer service, I am very pleased to have received the second confirmation regarding my second pair of shoes I returned together in one box with the other pair of shoes. Thank you so much for your time and assistance! I hope you have a great day and a great WEEKEND! I remain, very impressed with Zappos! In addition, after I had to return my two pairs of shoes, I ordered another pair the same day and received them the very next day. I am very happy that the third pair fit PERFECTLY and they are a great pair of shoes!! I will be telling all my friends and family! Sincerely Impressed, "
Terri N.K., Aug 6, 2007
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