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A Happy Zappos Customer Says:

"I just wanted to thank you so much for contacting me and telling me that you had received the shoes okay and being so accommodating about refunding them. I would like to pass my comments on to your boss if you have a contact email as I think it’s nice if you get some credit. I work retail and it’s a bit of a boost if you get some positive feedback instead of one unhappy customer making all the noise. Once again thanks for the great service. I will certainly shop Zappos again, even if I have to ship via my in laws in the States. Regards, "

Angela W., Nov 16, 2007

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