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A Happy Zappos Customer Says:

"I don't have my order number. I just got online to order myself some tennis shoes and some new shoes for my kids for Christmas and saw that I had a credit. I had actually forgotten about the return and was pleasantly surprised to see that ZAPPOS had accepted my return and given me a store credit. Your website and shipping return is so AWESOME! I have many local stores that I could shop at, but would SO MUCH RATHER SHOP ONLINE w/ ZAPPOS than shop locally because I know I'll receive my order within a day or two, your prices are fair, and your customer service is just AMAZING! There was one other time I had to return some shoes that were falling apart, and CS very kindly took care of the problem. So all I wanted to do was say a great big THANK YOU! THANK YOU! THANK YOU! I will continue to tell ALL my friends to shop ZAPPOS! I'm also going to make my first clothing purchase through ZAPPOS today. "

, Dec 6, 2008

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