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A Happy Zappos Customer Says:

"Hello, I am a first time customer and I ordered a pair of shoes yesterday at 10pm and the shoes were not to arrive for at least 5 days. Well to my shock they came TODAY, less than 12 hours from when I placed my order. This is without a doubt the best service I have ever received from any store period. Thank you all so much for the service. I will be buying all my shoes from you from now on. You can count on lots of business from me in the future. I have also never written a letter to a company before. So please thank everyone who did this for me. What an amazing company you have. The best customer service, I am almost speechless. Thanks again, Branson, MO"

Robert E, Dec 23, 2008

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